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60 Years' Experience - Residential/Commercial
Marble, Granite, Slate
Slab and Tile
Fabrication & Installation

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Installation Guide
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 AZ Licenses:
 ROC L-48 #106335
 ROC C-48 #106324
 ROC K-05 #138474

Installation Guide

If you have purchased or are planning to purchase granite countertops, please take a moment to review the following guide to ensure a smooth installation.  If you have any questions after reading this, please feel free to contact your Bell Stone Company, Inc. sales representative.

Every precaution will be taken to limit the mess, drywall and cabinetry damage that may be involved with the removal of your countertops, but unfortunately, most demolition will create some dust and dirt.  Repairs by another party may be necessary.  If we will be removing your old countertops we suggest that you remove everything from the base cabinets. Some customers opt to remove the countertops themselves, but you should only consider this if you are 100% sure you can complete the job yourself. Existing tile backsplash must be torn out, by customer prior to template appointment.

You will need to have a plumber come out and disconnect your sinks, disposals and faucets before we can remove your old tops and install your new granite countertops. If we are doing a full splash we will have to remove the faceplates and pull the electrical outlet from the wall. If it is necessary to have any outlets moved, you will be informed, and it is your obligation to have them relocated prior to your installation.  We do not disconnect the cook tops and at times, it may be necessary to pull the freestanding ovens away from the wallWe do not reinstall any plumbing, electric or appliances. Although some customers opt to hook up and reconnect everything when we are done, we suggest that you call a licensed plumber or electrician for your connections. When we template, we will need to take any under-mount sinks back to the shop. We require you to have your under-mount sink at template time, otherwise it will delay your installation date. We do not need self-rimming sinks in the shop, but you must have them on site the day we do your installation.  Because damage may occur with the removal of your sink, we do not recommend that you use your old sink with the installation of new countertops. If damage does occur Bell Stone Company cannot be held responsible.

SUB TOPS: Sub tops are necessary for a quality installation on 2 cm material.  We use three sizes (1/2”, 5/8” and 3/4”) depending on overhangs and cabinet type. If you are installing your own sub tops, the templater can advise you about which size is best, and what overhangs are required. If you have an overhang larger than nine (9) inches you will be advised to obtain corbels. Furnishing and installing corbels or additional supports are your obligation. 3 cm material does not usually require a sub top, however if sub tops are necessary, it will require scribe molding. The scribe molding will need to be purchased and installed by others.

We suggest that everything be removed from your base cabinets prior to our arrival. You will find that most of the detail work has already been done in the shop however it may be necessary to do some cutting on site.  Do not expect to keep your cutouts, they will be rough sided and they usually break during the cutting process. We do our best to minimize the mess involved but please keep in mind that granite countertop installation is part of remodeling and can be a messy process.

SINKS, FAUCETS AND ACCESSORIES: It is your obligation to purchase sinks and accessories that fit within the inside dimensions of your cabinet box.  We will “loose set” your self-rimming sink and have it ready for your plumber to mount it and attach any clips, hardware and plumbing. Self-rimming sinks are always cut on the job, in the house, with the top in place to avoid breakage. When your plumber is done, it is his responsibility to clean and caulk your self-rimming sink. Under mount sinks are mounted under the granite and ready for your plumber to attach the plumbing. Our installer will caulk the under-mount sink. Holes will be drilled if necessary, for your faucets, soap dispenser, sprayer and reverse osmosis system. Please know the location for these items before the installation day.

COOK TOPS AND RANGES: Cut in type cook tops will be set loose in the countertop, ready for your appliance installer to mount and hook up. The cut out for your cook top is done after the new tops are installed.  This creates a little dust, but prevents unnecessary breakage. Please be careful when purchasing a new cook top, making sure that it fits in the space allowed by your cabinet box. Slide-in ranges will be checked for fit and left ready to hook up and install.

When we purchase and lay out material for your project the location of the seams, the grain direction or patterns are considered. If you are present for a template layout, we do our best to ensure that your job is cut as you requested, however there are occurrences beyond our control that will require that we use our professional experience. We can assure you that we do the best job in the industry in keeping seams to a minimum. When you have a seam, it is filled with a polyester material, colored to match the stone as close as possible. Our fabricators and installers are trained to minimize seams; however, we strive to make them as transparent as possible.

CAULKING: Under-mount sinks and backsplashes are caulked after installation.  Depending on the stone, the caulk can be colored or clear.  Here, in the dry valley, caulk can sometimes shrink up.  If this occurs, we will be happy to re-caulk the areasIf this happens, call our customer service department, and we will schedule a repair as soon as possible.

SEALING: Your new tops are sealed  in our fabrication shop.  We use only the highest quality impregnating sealers.  These will give you years of trouble-free usage. In the future, if you feel resealing is necessary, we will be happy to advise you where to obtain, and how to apply additional sealer.  We can also reseal the tops for you for a small charge. Never apply any other type of sealer on your tops.  We do recommend resealing your granite countertops every 5 years.

Fissures and pits are prevalent in all natural stone; however usually pose no structural anomalies. Whenever possible we try to avoid any large fissures by cutting around them. If it is necessary to reinforce a fissure, it is customary to fill with resin filler and/or reinforce with steel rods on the backside. Fissures are often visible and can appear to look like “spider veins or cracks”. If they do appear in your countertops we do try to minimize their appearance and after they are filled with resin are structurally stronger than the granite itself. If fissures, pits or the natural characteristics of stone are viewed as defects you may want to choose granite that has less, or consider a different countertop material.

You can’t go wrong with just a little dish soap and water (3 drops to a sink full of warm water). Dry the top after cleaning with a soft rag. Never use abrasive cleaners such as Soft Scrub. Avoid using harsh chemical cleaners such as 409 or Fantastic. Be careful with cleaners that contain alcohol, or those that dry faster than you can wipe them off.  They will often cause a buildup that can make your tops look dull. Avoid chemical cleaners. Do not wax your tops.

Natural stone tops require almost no maintenance. They should remain just as beautiful as the day they were installed with minimal upkeep. As mentioned above, we do recommend resealing your granite countertops every 5 years. Remember it is a natural stone material, made by Mother Nature, and part of its beauty is in the realization that every piece is different. Each piece has its own personality. Appreciate it for its natural qualities and don’t try to change or alter them.

We hope that this has answered some of your questions about your natural stone installation. Please call us if you have any questions. We wish you many years of enjoyment with your new stone.